APIs & Integrations

Not applicable

Klipfolio Integration failed and can't re-authorize

The report was working historically, but has recently started failing. When I attempt to authorize with the "contacts" scope I see:

Request for Integration Permissions
Uh oh!
You do not have the correct role to grant these permissions. Please contact your administrator.

I am an admin with the following permissions:
Admin:

Can you see if something changed in my account or how I can modify it to enable the integration again?

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3 Replies 3
Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Klipfolio Integration failed and can't re-authorize

Hi @Mike_Sullivan,

Does that user have Lists access? The lists permission is under the marketing tab.

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Not applicable

Klipfolio Integration failed and can't re-authorize

No, I figured out it was the Lists permission that was the issue, and the recent API fix had closed off access. I changed the authorization to one our team with Lists access and it resumed working.

Not applicable

Klipfolio Integration failed and can't re-authorize

Contacts Permissions:

0 Upvotes