Linking Call API to engagement API via contact number



I want to push call details to a contact from a third party calling application. So to relate contact, we have to use contactID, which is unknown in calling application. Only contact number is what it knows, which is there in CRM. Is there any way to achive it.

API i am using :
"associations": {
"contactIds": [],
"companyIds": [],
"dealIds": [],
"ownerIds": [],
"workflowIds": [],
"ticketIds": [],
"contentIds": []

Associations do not have option for contact number.


Hi @Akshayfromcomhard,

You can search for contacts based on the phone number property, and then use the contact ID in the response to create a CALL engagement and associate it with the property contact record: