We use the Hubspot Sales meeting scheduler feature on our website to help schedule demos. It is a great end user experience for the visitor, however, it is majorly flawed as it creates every new contact with an original source of offline and the contact’s web page activity details are also empty with no future tracking. This all means that our Marketing team have no idea how this lead came to us, whether is was organic or whether or not one of their campaigns should be the source.
I believe this happens because the Meetings booking page is hosted on app.hubspot So the visitor clicks the link on our tracked page and moves over to the other domain, cookie and tracking information lost.
The obvious solution is to put a quick hubspot form that they must fill before accessing the calendar booking but this is an extra step in the journey and not ideal.
Does anyone have any suggestions?