Missing Removed / Inactive Owners in Owners API


#1

Hi Hubspot Team,

I'm pulling engagement data and matching it with the corresponding hubspot creating user for that engagement. Only problem is... the owners endpoint only seems to give me information for currently existing owners in my portal. If I look at the engagement in hubspot-proper, I can see the exact user that created the engagement. In the returned data by the engagement endpoint, I can see the owner ID of the engagement. However, no owner endpoint I can find will give me their identifying information (e.g. email address) - including using the one with "includeinactive=true"

How can I rectify this?

Thank you!
Lane White


#2

Hi @lane.white,

Can you give me a link to an engagement that has an owner that is not appearing in the Owners API?