Now live, the CRM Pipelines API allows you to manage your object pipelines; both Tickets and Deals currently support multiple pipelines. The CRM Pipelines API includes methods to pull information about and make changes to existing pipelines, as well as methods to create entirely new pipelines and stages. The existing Deal Pipelines API will continue to function as usual to maintain backwards compatibility.
The new CRM Pipelines API supports pipelines for the new Ticket object, enabling integrators to create, update, and delete ticket pipelines. It also includes support for Deal pipelines, allowing integrators to manage multiple pipelines for multiple objects with a single API.
When is this happening?
This feature is currently live; integrators can take advantage of the CRM Pipelines API immediately. Check out the CRM Pipelines API documentation here. While this API functions with Deal pipelines, The existing Deal Pipelines API endpoints will continue to function as usual to maintain backwards compatibility.
Please don’t hesitate to post any questions or concerns in the comments below!