With the launch of the Service Hub, we now have a new object within the HubSpot CRM --- tickets. Tickets represent a customer request for service, and the response you make in reply to that request. The Tickets API lets you generate new tickets and edit existing tickets within HubSpot.
Nothing; this is an entirely new API! Check out the developer documentation here.
When is this happening?
Immediately! The Tickets API is now live.
Feel free to reach out in the comments below with any questions/concerns!