APIs & Integrations

coryperry
Member

No new API posts in portal

Hey all, we’ve been sending form submissions into HubSpot via webhook for several years now. We were posting to the Leads API (now deprecated I believe), but nothing has stopped working until now.

Suddenly, things have totally stopped posting into HS (as of like Friday afternoon), and I am trying to troubleshoot it to see is this issue is related to HS or HS API in some way.

When looking at the code to post these submissions, the post URL is http://stageipack.app11.hubspot.com/?app=leaddirector

Can someone tell me if this URL is valid to post to? Is there a way to test API submissions?

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4 Replies 4
danidelozier
Member

No new API posts in portal

We are having the same issue, but our post url looks valid. Please advise:

https://forms.hubspot.com/uploads/form/v2/######/

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coryperry
Member

No new API posts in portal

Thanks for the update @dadams. So, is that already in place, meaning those redirects have already stopped working?

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Dadams
HubSpot Employee
HubSpot Employee

No new API posts in portal

There are some migrations still being processed, but most of those redirects would have been disabled at this point.

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Dadams
HubSpot Employee
HubSpot Employee

No new API posts in portal

Hi @coryperry

The *.appX.hubspot.com POST URLs will no longer be valid. Previously, we’ve been redirecting those URL to the new Forms API submission URLs, so even if you didn’t migrate yet those forms would still work, but as we’re migrating people off of that old system, those redirects will no longer be in place. You’ll need to update your webhooks to use the new URLs.

Submit data to a form | HubSpot Forms API

POST https://forms.hubspot.com/uploads/form/v2/:portal_id/:form_guid - Send form submission data to HubSpot. Form submissions from external sources can be made to any registered HubSpot form. You can see a list of forms on your portal by going to...

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