NOTEs loaded but not showing in UI


#1

I have managed to load NOTEs using the engagement API, the data matches notes entered through the front end. But doesn’t show in the front end.

I use the Get Engagements API to check the data is loaded, so its definitely there.

Thanks,

Ali


#2

Hi @aliknox,

Do the notes have the correct associations? NOTE engagements can only be viewed on the timeline of an associated object record. If so, are notes selected in the object’s timeline filters?


#3

Hi Derek,

I’ve just sorted it, the date format used was in UNIX format but the conversion in PHP was limiting the timestamp to 10 characters i.e. missing off the milliseconds. I have add “000” to the end to check if this resolves the issue and it does.

Thanks for all your help.

Kind regards,

Ali