APIs & Integrations

sergeyp
Member

OAuth error: You do not have the correct role to grant these permissions

SOLVE

Hello!
App can't authorize by oauth with error:

Uh oh!
You do not have the correct role to grant these permissions. Please contact your administrator.

hub 5130391
products: Sales Free, Service Free, Marketing Free

And with other hub no any problems
hub 4821587
products: Sales Free, Marketing Enterprise

How I can fix this?
appid 179204 and another app have a same problem

0 Upvotes
1 Accepted solution
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

OAuth error: You do not have the correct role to grant these permissions

SOLVE

Welcome, @sergeyp!

I believe this is because your user in account 5130391 does not have full permissions to all contact scope-related objects (including companies, deals, tasks, and settings). See below:

You didn't have a problem in account 4821587 because you are a Super Admin.

If you are given Bulk delete and Export permissions, then you should be able to connect the integration. Failing that, you may have to be made a Super Admin or have a different Super Admin connect the app.

Let me know how this goes.

Isaac Takushi

Associate Certification Manager

View solution in original post

2 Replies 2
IsaacTakushi
Solution
HubSpot Employee
HubSpot Employee

OAuth error: You do not have the correct role to grant these permissions

SOLVE

Welcome, @sergeyp!

I believe this is because your user in account 5130391 does not have full permissions to all contact scope-related objects (including companies, deals, tasks, and settings). See below:

You didn't have a problem in account 4821587 because you are a Super Admin.

If you are given Bulk delete and Export permissions, then you should be able to connect the integration. Failing that, you may have to be made a Super Admin or have a different Super Admin connect the app.

Let me know how this goes.

Isaac Takushi

Associate Certification Manager
sergeyp
Member

OAuth error: You do not have the correct role to grant these permissions

SOLVE

You'll right, problem with permissions. Change account from admin to superadmin solved this problem. Thank you!

0 Upvotes