Oauth errors for non Super Admin


#1

Hey!

We are Justcall.io, your official partners and facing an error since this morning.

Non super admins are not able to authorize with our app somehow even if they have access to contacts and timeline.

Here is the URL we are pointing them to - https://app.hubspot.com/oauth/4100530/authorize?client_id=2e32ea32-05b4-4f8e-b19a-467f9989fedd&scope=contacts%20timeline&redirect_uri=https%3A%2F%2Fjustcall.io%2Fapp%2Fhubspotredirect.php

Any help in this regard will be great as it is affecting our current customers.


#2

Hi @JustCall_Tech,

This is a known issue with Free portals specifically; currently, an integration requesting the contacts scope can only be installed to a Free portal by a Super Admin. The team is working on a fix for this now, but for the time being you should direct users to have a Super Admin install the application to their portal.


#3

Thanks @DerekGervais :+1:

I wish this was mentioned somewhere on product updates or news for us to answer our existing customers. Looking forward!