Oauth Issue: You do not have the correct role to grant these permissions

oauth

#1

Hi @Derek_Gervais!

We have a customer who cannot connect their HubSpot instance to our app. They see the usual "Request for Integration Permissions -> Uh oh! -> You do not have the correct role to grant these permissions. Please contact your administrator." error.

  1. Their hub id is: 552907
  2. Authenticating user is a super admin
  3. In app we have only 'Contacts' and 'Files' scopes
  4. During the oauth call we ask for following scopes: contacts+files+tickets+e-commerce

Could you please take a look? Thanks!