Pop up a contact record based on Phone number


Hi All,

I am looking for the most ideal way to achieve this for my call center where an incoming call from my PBX should pull up the contact information. In case none exists a new contact window should be launched with the number populated.

Any help is appreciated. Thanks


Hi @rsurander,

You can search for a contact record by phone number using the following endpoint:


Were you able to query the contact by phone? I'm working on a call pop integration with Vonage. The link to the documentation states " Search for contacts by email, name, or company name" it doesn't say phone. If you were able to make this work, would you mind posting your API call? e.g.
I tried query?phone=760* but that did not work.



I figured out the answer to my question.


Returns the record for that phone number.