Problem getting acces to content scope


#1

I am trying to get an access token with content scope permissions, for an account with Marketing Enterprise plan. But when I’m trying to use get access token info, I’m getting

{
    "token": "*****",
    //..
    "scopes": [

        "contacts",
        "reports",
        "social",
        "automation",
        "oauth",
        "forms",
        "files"
    ],
    "hub_id": ****,
    "app_id": ****,
    "expires_in": ****,
    "user_id": ****,
    "token_type": "access"
}

Can anyone clarify current situation with OAuth, actually which add-ons must be added to the account to get access to the content scope?


Content Scope Permission Problem
#2

Hi @ArtemySinitsa,

An enterprise account should have access to the content scope. Did you include content in the authorization URL?


#3

Hi, @Derek_Gervais when i tried to include content scope as the required scope I got an error:

You do not have the correct role to grant these permissions. Please contact your administrator.

And when I include it in optional scope I’m getting only scopes I described above.


#4

Hi @ArtemySinitsa,

Can you direct message me the Hub ID of the portal you’re trying to authenticate and the name of the user in that portal that’s actually authenticating the integration?


#5

Hi,

I'm experiencing the same problem as described above. Which permissions do we need to give the account in order for that user to be able to authorize the "content" scope?


#6

Hi @supermetod,

To authorize the content scope, a user needs read/write access to the content tools (Landing pages, website pages, blog, email). If you have a user that cannot authorize the content scope and you think they should be able to, feel free to send me a link to your portal's user management page (and let me know which user your referring to) and I'd be happy to take a closer look.


#7

Hi @Derek_Gervais,

Thank you very much for the explanation, much appreciated! I will check that we have all of those permissions and will get back to you if we cannot solve it. :slight_smile: