Problem with "You have reached your secondly limit.""



Hey all,

I saw a few posts with the same problem back in 2016-2017. And now I got this problem. It's super strange because we are working with one beta tester now, and we didn't perform even 5 calls per second.

Any ideas how to deal with that?

Thank you a lot!

Deal API Rate Limit

Hi @isoul2007,

Even with a relatively low usage, it's possible for apps without explicit request limiting to occasionally hit the secondly limit if a certain action/subset of actions triggers a number of different processes. For example, if your app were to make a request every time a contact is updated in HubSpot, you might not normally hit the secondly limit. However if a user bulk edits a few dozen contacts, you could easily hit the secondly limit (since the updates will all happen concurrently).

The simplest solution would be to sleep for a few seconds before retrying a request that hits the secondly limit. You could also batch certain requests like contact/company/deal updates, which can help avoid the secondly limit. The following developer doc also has some tips for working within the rate limits:

edit: If you'd like me to investigate your traffic, can you give me your appId and the Hub ID of the portal you hit the limit for?


Thank you for reply!

Sent you to PM