Re-enable inactive event
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Re-enable inactive event
Hi!
Of course - here’s what’s happening:
Somebody disabled an event, I have no idea how but when I go to the details page, I see this:
This event is sent from our application server using its ID, so it would be easier for us to be able to re-enable it.
Maybe I’m blind, but I didn’t find any documentation nor any CTA to re-enable it.
We could re-create an event and change its ID but it seems cleaner if we can re-enable the existing one.
Re-enable inactive event
Re-enable inactive event
No I haven’t. Can’t find an email address, and I like the phone as much as the stereotypical developer.
When I go help.hubspot.com, I see this:
As you can see from the header, I’m already logged in.
If I click “Log in to see support options”, I end up on the “new accounts dashboard” and I can’t find support from there.
I have a support email but it’s a personal one and I was looking for a more generic one for something that seems so trivial.
I’ll reach out anyway.
Re-enable inactive event
Support managed it quickly yesterday, I was just waiting for the stats to be updated to confirm that it works (it does!).
And gosh, I feel really dumb. Here’s the first screencap I posted:
Look how nice the “Help” button looks on the bottom right! In my own screencap. I have to get an appointment with an ophthalmologist.
Thank you for caring and for your time.
