APIs & Integrations

Eddie_Z
Member

Request for Integration Permissions: You do not have the correct role to grant these permissions. Please contact your administrator

Our old token just suddenly stops working for somehow, so we are trying to get a new refresh token.

When I try to reauthenticate the app by:

https://app.hubspot.com/oauth/authorize?client_id=xxxxxx&scope=contacts%20automation&redirect_uri=ht...

It gives me
Uh oh!
You do not have the correct role to grant these permissions. Please contact your administrator.

I am the super admin of that product, I don’t know what is going on, it works fine with other products, but just not this one.

Product ID: 2839957

0 Upvotes
1 Reply 1
Derek_Gervais
HubSpot Alumni
HubSpot Alumni

Request for Integration Permissions: You do not have the correct role to grant these permissions. Please contact your administrator

Hi @Eddie_Z,

That portal is a Marketing Free portal, which doesn’t have access to the automation scope. The doc below has more details on what product level is required to approve OAuth scopes (as well as other info on the OAuth flow):

0 Upvotes