Sales pro activity into CRM via timeline API?


#1

Is it possible to pass information and activity (see below) on individual sales pro seats, onto to the central contact timeline and then into an external CRM i.e. Salesforce / Dynamics?

Required sales pro activity:
Calls made, emails sent, emails opened
Engagement with documents on the individual sales pro seats

Thanks
Robbie


#2

@Robbie_McFarlane Sales Pro activities are already stored as engagements and on the timeline of the contacts. You can use the engagements API to map it over to Dynamics/SFDC


#3

Excellent, thanks @pmanca