Hello! Weird Case here... So my company just integrated hubspot and salesforce through the standard integration configuration. This integration concerns:
-companies, contact AND Deals
In salesforce there is lots of activity related to contacts. (calls, email, etc. ) The activities when they are created (normally automatically by the integration with aircall / gmail) they are assigned to the user ( = sales rep of my company) that does the activity. Once this user ( sales rep) leaves my company, what we do is deactivate this user in Salesforce.
- What is happening:
Last weekend a weird thing happened... so it seems that the user used for the integration between hubspot and salesforce, has been updating * in salesforce* activities that were belonging to salesforce inactive users to active users ...
I am assuming it is something on the hubspot integration because the user denies that he has done any of this ... and i think its VERY WEIRD
Does anybody know anything that could be happening??
ANYTHING would help, i have no idea where to start investigating