I am trying to integrate some data from another system with HubSpot.
Contacts will have the serial number of the product they own added as a custom property to their contact.
The other system only knows the serial number of the unit, and will be providing statistical data by serial to update some other custom properties for the contact (so we know how much contact is using their unit)
I can't seem to find out if I can / how to query a contact ID based on the serial number (or other arbitrary property). Can this be done? If so how? I can see that I can search by email, name etc but not how to search by an arbitrary field.
I'm certainly open to alternate ways of doing this aswell. Ideally I'd create a custom table of data tied to the serial number, and have some way inside hubspot to connect the two, but I couldn't see a system that made sense to do that.
Thanks so much for your help