Hi we are using the hubspot segment integration to pull data in for our product into hubspot for nurture. For most of the leads we are getting the data to come in, however there are a few hundred that are not populating.
Our dev team is wondering why this is happening as well, their response was:
hmm…not really sure why that would be…unless hubspot doesn’t update after the first
identify call ? Our apps (dev app, view, dashboard, etc) all identify a user to track a session but don’t report data “owned” by the api such as plan, signup date, etc. I know intercom allows you to continually re-identify a user to update the properties…I would hope hubspot would do the same…otherwise how would you ever identify someone as having updated plans?
Can someone help confirm hubspot does update after the first identify call from segment, and moving forward. We need to narrow down why this is happening