According to this post (Server Logs & Hubspot) it's possible to receive a portion of the server log for my account. I don't see an obvious way to request the log. I'm looking for a specific date range (8/10/18 - 9/10/18). Please advise.
We created an event tracker for a PDF download. That event tracker was accidentally removed for a period of time, so we have no data on downloads from 8/10-9/9.
Additionally, I’d like to see which IP addresses are downloading the PDF. I’m trying to test messaging and I need to be able to see which prospects are downloading the PDF.
I’m looking for data that shows:
You have a report that shows the resolved IP address and how many visits/page views from each (your prospects report). I’d like to know if any of those prospects downloaded the PDF.
Thanks for clarifying. Now knowing your use case, however, I won't be able to provide that information. We don't capture or store logs of visitors or IP addresses on file manager assets.