Sync Hubspot's Contact updates to an external website

[#1]

Hey there!

The company I represent has his contacts on Hubspot website:
app.hubspot.com
We need that when a contact his created/updated a notification is dispatched to the company's website:
www.company-website.com

I've made some tests with the developer account by creating 2 subscriptions:

• on contact create
• on firstname property change

I can successfully test Webhook URL:
www.company-website.com/hs-webhook/
on Subscription details > Test subscription > Url in both cases.

However when I create a new Contact or Update the contact's firstname I don't receive anything on my webhook:
www.company-website.com/hs-webhook/
And.. the Webhook logging menu shows the message:

No webhooks to be found.
There will be more to see here once you set up a webhook subscription.
Create webhook subscription

Although the menu "Webhook subscriptions" has the 2 subscriptions I've mentioned above with status "Active".

Am I missing anything?

Thanks in advance!

[Derek_Gervais]

Hi @rjfm670,

That makes things very clear, thank you for including those details. The question I have is; in order for webhook notifications to fire, the app must be installed to your production portal. The following developer doc describes this installation process:

developers.hubspot.com

Installing an app

Details for authorizing and installing an app in a HubSpot portal

Is your app properly installed into your production portal? You can confirm this by checking out your integrations settings page. If the app is installed properly, I'll need to dig a bit deeper in order to figure out what might be going wrong. Can you send me a link to your webhook logging and the production portal that you're trying to get notifications from?

[Derek_Gervais]

Hi @rjfm670,

This might be a basic question, but is your app installed in the company's portal? If so, can you send me a link to your webhook logging and the Hub ID of the portal you want to receive notifications from?

[#4]

Hi @Derek_Gervais,

Just checking if we are on the same page:
Example:
I'm gonna update my contact's (John Doe) job title here on hubspot:
https://app.hubspot.com/contacts/<ID_1>/contact/<ID_2>/?interaction=note
Job Title 1st value:
Programmer
Job Title updated value:
Developer

I need this update to be fired to my portal's webhook:
https://my-company-webiste.com/hs-webhooks/

I've made the following configuration:

• Created an application at:
  https://app.hubspot.com/developer
• inside the application I've created a Webhook Subscription:
  . Object: Contact
  . Event: Property change: jobtitle
• Tested subscription successfully with the URL:
  https://my-company-webiste.com/hs-webhooks/

Code inside my webhook's (my-company-webiste.com/hs-webhooks😞
(I'm using this lib: https://github.com/ryanwinchester/hubspot-php)

require 'vendor/autoload.php';
$hubspot = SevenShores\Hubspot\Factory::create(<my_Developer_HAPIkey>);

$f = fopen( 'php://input', 'r' );
while( $line = fgets( $f ) ) {
file_put_contents('hs_logs.txt', $line . PHP_EOL , FILE_APPEND | LOCK_EX);
}
fclose( $f );

When I update one contact's job title I don't get anything.
Am I missing something?

Thanks in advance.