This oauth-token (xxxxx) does not have proper permissions! (requires any of [contacts-lists-access, contacts-lists-read])

[postalytics]

We have an integration that has been active for about a year with many clients OAuthed and using it daily. Today we started seeing this permissions error from a Free CRM customer. I am told the free versions are allowed to call the Contacts API but something is not quite right. Below is the code that works properly for paid CRM versions and not for free. Any ideas why this would be? Basically, we are just trying to get a list of lists with this call

hs-auth.png890x150 15.9 KB

Thanks

[IsaacTakushi · Accepted solution]

Hi @postalytics,

Marketing Hub Free portals can use the Contacts API, but not the Contact Lists API because free portals do not have lists. The contacts-lists-access and contacts-lists-read scopes are only available for paying customers.