Timeout when using offsets [504]


#1

When we call your api we get a 504 timeout.

Here is a example of the call (i've removed the api key)

https://api.hubapi.com/email/public/v1/events?limit=1000&appId=22717&startTimestamp=1526309760010&endTimestamp=1526320127364&offset=Ch4KFQj6ieDsiPK0r58BELn4mILt_c7nCBir1vT9tSw


#2

Hi @Alexandre_Morin,

High request volume with a high batch size can occasionally result in 504 errors from our load balancer. Can you try reducing the batch size a bit?