I am unable to upload files to hubspot via ftp. I am using filezilla.
I receive the following 551 error - Response: 551
My colleagues have tried on their computers and all receive the same errors.
What is the full path you're trying to save to? HubSpot does not allow files to be added on a category folder. Files must be saved in a subfolder of its category folder.
Can you Direct message me your Hub ID and the template file you're trying to upload?
Starting upload of C:\Users\jameshollands\Source\Repos****\deploy\1.0.0\js\scripts.js
Status:
Retrieving directory listing of "/portals/********/content/templates/custom/assets"...
Command:
TYPE I
Response:
200 Command TYPE okay.
Command:
PASV
Response:
227 Entering Passive Mode (52,202,128,241,12,160)
Command:
MLSD
Response:
150 File status okay; about to open data connection.
Response:
226 Closing data connection.
Command:
TYPE A
Response:
200 Command TYPE okay.
Command:
PASV
Response:
227 Entering Passive Mode (52,202,128,241,12,218)
Command:
STOR scripts.js
Response:
150 File status okay; about to open data connection.
Response:
551 /portals/********/content/templates/custom/assets/scripts.js: Error on output file.
Error:
File transfer failed
Status:
Connection closed by server
I have tried using different files to upload, but get the same error. When I try to upload, FileZilla tries 3 times to upload the file, then stops after the 3rd fail.
Thanks for you help. Let me know if I can give any more details.
Can you give me some more info on these errors? Where are you trying to save the files in HubSpot? Which FTP client are you using? Are you unable to upload any files at all?