Viewing the subscription types a contact is subscribed to
How can I tell that a user is subscribed to an email subscription via the API? For example, I know that this is the returned object when I view the subscription status for a contact:
But how do I know which specific subscriptions they are a part of? It would seem like the subscriptionStatuses property would contain all of the subscriptions and the contact's subscription state for each. However, when I have subscribed a contact to one of my subs, this property is not updated. I can also see that the API log on my custom integration shows a 200 response.
The subscribed property on this object has been set to true but there still aren't any statuses.
Viewing the subscription types a contact is subscribed to
This helped, but something that I think is worth pointing out (which I just noticed) is that my request payload had the contract names incorrect and I still got a 200 OK response back. That was the cause for most of my confusion. Here's my integration's request:
Viewing the subscription types a contact is subscribed to
Hi @turner.bass, as per the docs, "A null value in this circumstance signifies a contact whose subscription preferences have never been changed, and therefore are not opted out of that type."
If a contact's subscription status has never changed, the subscriptionStatuses property array would be blank. If the contact updates their subscription status to elect to receive only one or a few email subscription types, the definition will be returned. If the value is null for a specific type, nothing will be returned.
Viewing the subscription types a contact is subscribed to
Okay I see. There is actually something wrong with my integration. I tested again calling the API endpoint directly and saw the correct data. My problem was in the call to subscribe the contact. This was helpful though! Thank you