Webhook is working on my test portal but not the production portal


I have an existing integration with Oauth working. I’ve added a Webhook to that integration and everything seems to be working just fine on the integration portal, but now that I’ve started the process of deploying everything to the live HubSpot instance I’m not seeing the Webhook events being triggered.



Hi @rrutherford,

Just to make sure that we’re on the same page, you’ve installed your app into your production portal, and you’re not seeing webhook events coming in from that portal? Can you send me the Hub ID of the production portal in question?