What does "Will Retry" mean? When?


#1

So in the CRM Extension API, I’m seeing Will Retry in my logs, but it doesn’t say when or how many times, and I don’t see a way to trigger the retry…

Can you clarify how this works?


#2

nevermind, i found the answer here: https://developers.hubspot.com/docs/methods/webhooks/webhooks-overview

Retries
If your service has problems handling notifications at any time, we will attempt to re-send failed notifications up to 10 times.

We will retry in the following cases:

Connection Failed - If we cannot open an http connection to the provided webhook URL
Timeout - If your service takes longer than 1 second to send back a response to a batch of notifications
Error codes - If your service responds with an HTTP status code that is not one of: 400, 401, 403, 404, 405
Retries will occur with an exponential backoff based on the next attemptNumber. So the first retry will happen in 2 minutes, the second retry in 4 minutes, the third retry in 8 minutes, etc.