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jmcqueen
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jmcqueen on January 08, 2019
How do you get the history of the ticket?
Hi there! New to the forum so please be gentle. Trying to grab the "activity" of a ticket as it flows through the pipeline. Notes get attached, statuses change...etc. How do you do this with the API? I looked through the CRM properties and I read more
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1 upvote
2 Replies
jmcqueen
Member
January 08, 2019
UPDATE: So I just stumbled across the "Get Ticket Changes" endpoint. Getting closer! image.png 632×718 72.1 KB However, I still o...read more
Solved
jmcqueen on January 08, 2019
How do you get the history of the ticket?
Hi there! New to the forum so please be gentle. Trying to grab the "activity" of a ticket as it flows through the pipeline. Notes get attached, statuses change...etc. How do you do this with the API? I looked through the CRM properties and I read more
Reply Discussion Developer preview
1 upvote
2 Replies
jmcqueen
Member
January 08, 2019
UPDATE: So I just stumbled across the "Get Ticket Changes" endpoint. Getting closer! image.png 632×718 72.1 KB However, I still o...read more
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